• Review essential activities of branch management in the financial services sector, in order to improve the overall value of the branch for its customers and employees alike
  • The subject is studied from the manager’s position point of view


  • Motivation, Self-assessment and Improving skills
  • Management by objectives
  • Team building & pursuing excellence
  • Marketing
  • Goal setting – Planning & Revenues
  • Interest rates & Spreads
  • Liabilities, assets and fee generating transactions